These issues may include:

• Discs fail to load
• The previews and menu play properly, but the feature movie does not begin
• Audio issues during the feature movie only, including static, sync issues, or no sound at all

  For optimal performance, we recommend you visit the Official Blu-ray website on a regular basis to check for available updates. For further information about a specific player, please click on one of the major Blu-ray player manufacturers links below.
  
  Select Player Manufacturer For Latest Firmware Updates:
  
  Curtis Mathes | 877-444-8998
  Dell Drivers & Downloads | 1-800-624-9896
  Denon | 201-762-6665
  HP Support & Drivers | 1-800-474-6836
  Insignia | 877-467-4289
  Integra | 800-225-1946
  JVC | 800-252-5722
  LG Electronics Support |1-800-243-0000
  Magnavox | 800-705-2000
  Marantz | 201-762-6666
  Memorex | 877-363-6673
  NAD | 905-831-6555
  Onkyo | 201-785-2600
  Oppo | 650-961-1118
  Panasonic BD Product Support | 1-800-211-7262
  Philips Consumer Support | 1-888-744-5477
  Pioneer Blu-ray & DVD Support | 1-800-421-1404
  Samsung Download Center | 1-800-726-7864
  Sharp Firmware Update | 1-800-237-4277
  Sherwood | 800-962-3203
  Sony Electronics Support & Registration | 1-866-909-7669
  Sony PS3 System Software Update | 1-800-345-7669
  Sylvania | 800-968-3429
  Yamaha | 1-714-522-9105
  
  Player Issues
  If you experience any difficulty playing your Blu-ray discs, please ensure that your player has an available manufacturer update. If you are still experiencing issues after you update your player, please report your issue in our Contact Us section.