My Blu-ray disc is not playing properly; do I need a firmware update?
Manufacturers may update their Blu-ray player's firmware in order to add new functionality and correct known playback issues.
These issues may include:
Discs fail to load
The previews and menu play properly, but the feature movie does not begin
Audio issues during the feature movie only, including static, sync issues, or no sound at all
For optimal performance, we recommend you visit the Official Blu-ray website on a regular basis to check for available updates. For further information about a specific player, please click on one of the major Blu-ray player manufacturers links below.
Select Player Manufacturer For Latest Firmware Updates:
Player Issues If you experience any difficulty playing your Blu-ray discs, please ensure that your player has an available manufacturer update. If you are still experiencing issues after you update your player, please report your issue in our Contact Us section.
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