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What is Blu-ray disc? |
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What is the difference between Blu-ray and DVD? |
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Can I play my DVDs on a Blu-ray player? |
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Why should I update my Blu-ray player's firmware? |
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What sound quality will a Blu-ray disc have? |
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What is HDMI and why do I need it? |
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Do I need an internet connection for my Blu-ray player? |
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Do Blu-ray discs have region coding? |
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How much does a Blu-ray disc cost? |
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Where do I sign in to Disney BD-Live? What happened to Movie Chat and Movie Mail? |
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| What is Blu-ray disc? |
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Blu-ray disc is the next generation format for high definition entertainment. It was developed to enable recording, rewriting and playback of high-definition content, as well as storing large amounts of data. Blu-ray discs offer up to five times the storage capacity of standard DVDs and represent the next step in packaged media to complement your HDTV.
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| What is the difference between Blu-ray and DVD? |
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The simple answer is that Blu-ray is a high-definition format and DVD is a standard-definition format. Much like the evolution from VHS to DVD, the Blu-ray format has received broad support from major entertainment providers, consumer electronics, and personal computer companies as a successor to the current DVD format. Ultimately, Blu-ray represents a revolutionary improvement over DVD in terms of picture and sound quality, and advanced interactivity, delivering a whole new way to experience movies, games and music.
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| Can I play my DVDs on a Blu-ray player? |
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Yes. Blu-ray players are fully backwards compatible with existing DVDs. In fact, Blu-ray players will support upscaling of DVDs to near high-definition quality, so your existing DVD collection will look even better than before.
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| Why should I update my Blu-ray player's firmware? |
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Manufacturers may update their Blu-ray player firmware in order to add new functionality and rectify known playback issues. For optimal performance, we recommend you visit the Official Blu-ray website on a regular basis to check for available updates. For further information on a specific player, please click on one of the major Blu-ray player manufacturers links below.
Select Player Manufacturer For Latest Firmware Updates:
Amex
BluCobra
Curtis Mathes | 877-444-8998
Dell Drivers & Downloads | 1-800-624-9896
Denon | 201-762-6665
HP Support & Drivers | 1-800-474-6836
Insignia | 877-467-4289
Integra | 800-225-1946
JVC | 800-252-5722
LG Electronics Support |1-800-243-0000
Magnavox | 800-705-2000
Marantz | 201-762-6666
Memorex | 877-363-6673
NAD | 905-831-6555
Olevia | 866-965-3842
Onkyo | 201-785-2600
Oppo | 650-961-1118
Panasonic BD Product Support | 1-800-211-7262
Philips Consumer Support | 1-888-744-5477
Pioneer Blu-ray & DVD Support | 1-800-421-1404
Samsung Download Center | 1-800-726-7864
Sharp Firmware Update | 1-800-237-4277
Sherwood | 800-962-3203
Sony Electronics Support & Registration | 1-866-909-7669
Sony PS3 System Software Update | 1-800-345-7669
Sylvania | 800-968-3429
Yamaha | 1-714-522-9105
Player Issues
If you experience any difficulty playing your Blu-ray discs, please ensure that your player has an available manufacturer update. If you are still experiencing issues after you update your player, please report your issue in our Contact Us section.
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| What sound quality will a Blu-ray disc have? |
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Blu-ray discs will have 5.1, 6.1, or 7.1 channels of surround sound. New audio codes capable of processing uncompressed, lossless, and/or higher quality compressed audio will create an amazing audio experience for consumers.
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| What is HDMI and why do I need it? |
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A single HDMI cable is the latest innovation to carry multiple-channel audio and high definition digital video signals from your Blu-ray player to your HDTV or HD projector. Connection is simple and only takes a moment. Because the HDMI cable eliminates the analog cable and is capable of transferring digital sources, the Blu-ray disc's source material remains in its original digital form and transfers without conversion directly to the HDTV for the best possible audio/visual experience directly from the disc.
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| Do I need an internet connection for my Blu-ray player? |
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No, you will not need an internet connection for basic playback of Blu-ray discs. An internet connection will only be needed for value-added features like Disney BD-LiveTM. Some player manufacturers may also offer updates from their websites directly to your player.
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| Do Blu-ray discs have region coding? |
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Yes, Blu-ray titles have region coding similar to DVDs. However, instead of eight regions, Blu-ray uses only three:
- Region A: North, Central, South America, Japan, Korea, and Southeast Asia.
- Region B: Europe (EU), Africa, Middle East, Australia, and New Zealand.
- Region C: Russia, India, China, and the rest of the world.
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| How much does a Blu-ray disc cost? |
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Most Blu-ray titles from Walt Disney Studios Home Entertainment will be available for $34.99-$39.99 SRP.
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| Where do I sign in to Disney BD-Live? What happened to Movie Chat and Movie Mail? |
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The Disney BD-Live Network is changing. The features Movie Challenge, Movie Mail, Movie Chat, and Movie Rewards Live will soon become unavailable. Until they are taken entirely offline, for now you may retrieve existing Movie Mails, participate in Movie Challenges, and various other activities with Disney Blu-ray discs that featured this version of the Disney BD-Live Network. All Disney BD-Live titles will eventually support the latest version of the Disney BD-Live Network. If you are a registered member of the Disney BD-Live Network, your username and password are no longer required for use. Unless you change this shared account with Disney.com and Disney Movie Rewards, you are still an active member of those services.
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